Customer Service Helpdesk News

First Class Shutdown Dec 22, 2017

 

On December 22, 2017, FirstClass was shut down. You will no longer be able to log in to FirstClass.  

More information:
2018-01-10 10:25

Printing PDF Files with Chrome

In the latest version of Google Chrome 62.0.3202.94, there is a bug that PDF files are not printing correctly.  This version is only for Windows 7 32bit computers.  Windows 10 is not affected by this issue.
 
This is a known issue for Google, and should be resolved in the next Chrome update.
 
As a workaround users must download the file, and open it it in Adobe Acrobat so they can print.  (see attached instructions)
 
 
2017-11-21 09:58

Parents Not Receiving SchoolConnects Commercial Announcements

 

As of July 1st of this year, parents who have NOT Subscribed to CASL, or who have unsubscribed, will not receive Commercial announcements.  The link for CASL is www.ycdsb.ca/casl and is on the Board website and every school website.  An announcement will be sent to the parent community this week by the Communications Office.

2017-09-13 20:07

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