Customer Service Helpdesk News

Attention: Gmail Phishing Attack

The Phishing Attack: What you need to know

A new highly effective phishing technique targeting Gmail and other services has been gaining popularity during the past year among attackers. Over the past few weeks, there have been reports of experienced technical users being hit by this.

This attack is currently being used to target Gmail customers and is also targeting other services.

The way the attack works is that an attacker will send an email to your Gmail account. That email may come from someone you know who has had their account hacked using this technique. It may also include something that looks like an image of an attachment you recognize from the sender.

You click on the image, expecting Gmail to give you a preview of the attachment. Instead, a new tab opens up and you are prompted by Gmail to sign in again. You glance at the location bar and you see accounts.google.com in there. It looks like this….

Once you sign in 

The attackers log in to your account immediately once they get the credentials, and they use one of your actual attachments, along with one of your actual subject lines, and send it to people in your contact list.

How to protect yourself

When you sign in to any service, check the browser location bar and verify the protocol, then verify the hostname. It should look like this in Chrome when signing into Gmail or Google:

Gmail phishing secure URI example

Make sure there is nothing before the hostname ‘accounts.google.com’ other than ‘https://’ and the lock symbol. You should also take special note of the green color and lock symbol that appears on the left. If you can’t verify the protocol and verify the hostname, stop and consider what you just clicked on to get to that sign-in page.

 

2017-01-13 08:46

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IEP help is now here!  

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